Privacy Policy

How we protect your privacy and data

Last updated: July 2025

Our Privacy Commitment

At HQpdf, your privacy is our priority. We designed our service to minimize data collection and maximize your privacy protection.


Information We Collect
Files You Upload
  • We temporarily store your uploaded files only for the duration of the conversion process
  • Files are automatically deleted after 30 minutes
  • We do not scan, read, or analyze the content of your files
  • Your files are only accessible through your unique download link
Technical Information
  • IP address (for security and abuse prevention)
  • Browser type and version
  • Upload and conversion timestamps
  • File size and type (for processing purposes)
Information We Do NOT Collect
  • Personal information (name, email, phone number)
  • Account information (no accounts required)
  • Payment information (service is free)
  • Cookies for tracking or advertising
  • File content or metadata

How We Use Your Information
  • File Processing: Your files are used solely for conversion purposes
  • Security: IP addresses help us prevent abuse and protect our service
  • Performance: Technical data helps us improve service reliability
  • Legal Compliance: We may retain minimal logs as required by law

Data Protection
Security Measures
  • All file transfers use HTTPS encryption
  • Server-side processing in secure environment
  • Regular security updates and monitoring
  • Access controls and authentication for our systems
Automatic Deletion
  • Original files deleted immediately after conversion
  • Converted files deleted after 30 minutes
  • No backup copies or archives maintained
  • Permanent deletion with no recovery possible

Data Sharing

We do not share, sell, or rent your personal information or files to third parties.

Limited Exceptions

We may disclose information only in these specific circumstances:

  • Legal requirements (court orders, law enforcement requests)
  • Protecting our rights and property
  • Preventing fraud or abuse
  • Emergency situations involving personal safety

Your Rights
You Have the Right To:
  • Access: Request information about data we may have
  • Deletion: Request immediate deletion of your files (though they auto-delete in 30 minutes)
  • Correction: Correct any inaccurate information
  • Portability: Download your converted files
  • Objection: Object to processing of your data

International Users

Our service may be accessed from anywhere in the world. By using our service, you understand that:

  • Data may be processed in different countries
  • We maintain the same privacy standards globally
  • Local laws may affect how we handle your data
  • You can contact us about privacy concerns regardless of location

Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

  • We'll update the "Last updated" date at the top
  • Significant changes will be prominently displayed
  • Your continued use constitutes acceptance of changes
  • You can always review the current policy on this page

Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: privacy@hqpdf.com

Response Time: Within 72 hours

Subject Line: Privacy Policy Question

Include: Specific concern or question

Quick Summary: We don't collect personal information, your files are automatically deleted after 30 minutes, and we never share your data with third parties.